Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for every silhouette.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may cancel or modify an order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At HARA, we prioritize ethical production. We use high-quality, sustainable fabrics and partner with manufacturers who adhere to fair labor practices.
Do you ship internationally?
Yes, HARA offers worldwide shipping. Delivery times and rates vary by destination and are calculated at checkout.
How should I care for my HARA garments?
Each item includes a care label with specific instructions. Generally, we recommend cold washes and air drying to preserve fabric integrity.
What should I do if I receive a damaged item?
We maintain strict quality control, but if an item arrives damaged, please contact us within 48 hours of delivery with photos for a priority replacement.